60 Day Guarantee
We are so confident you will love ABLE Products that we offer a 60 Day Money Back Guarantee! (Some restrictions apply.)*
If you are unhappy for any reason or have any questions, please contact ABLE’s Returns Department at Support@ABLE.family.
RETURNS PROCEDURES:
To return or exchange product for any reason, please follow the steps below:
Obtain a return authorization number from Returns Department within 60 days of receipt of the package. Please email support@able.family and let us know what you are looking to return or exchange and why. Also, include the following in the email subject line, “Request Return Authorization”. Print the return authorization number clearly on the outside of the package. (If you are sending more than 1 box, please be sure to write the RA number clearly on each box.) In the event of a Company error, please alert Customer Service so we can assess the situation and handle it accordingly.
Please send all unused product for return/refund to:
- ABLE Family, LLC.
- Attn: Returns Dept
- 1064 Gravel Rd, Suite B
- Webster, NY 14580
You must return each item that you are wishing to get a refund for; ABLE bundles must be in their entirety unless pre-approved by ABLE’s Returns Department for a partial return. Even if the product has been completely used, container(s) must still be sent in order for a refund to be issued. Returns must be received at our Webster, NY warehouse within 60 days of the date the original package was received by the customer. Returns received past the 60 day window will be rejected unless prior approval for store credit has been attained.
We recommend using a trackable shipping method when returning any ABLE product. ABLE Family, LLC. is not responsible for lost or damaged items. If returning products by U.S. mail, please use registered, certified, or return receipt mail.
It takes approximately 2 – 3 weeks for returns to be processed. Please let us know whether you would like your refund returned to the credit card used on the original order or if you would like it to be used as a store credit. We cannot refund a credit card other than the one used on the original order. Please let us know up front whether the credit card used on the order is still valid.
If your credit card is no longer valid, your refund will come to you in the form of a check from ABLE Family, LLC. At the time that your credit card is refunded or a check is sent out, you will receive an email confirmation from the Returns Department.
What items are returnable?
- - Physical products purchased in the last 60 days.
What items are non-refundable?
- - Items marked as final sale
- - Gift cards
- Free gifts or promotional items with retail value
- Items purchased with rewards points
*ABLE reserves the right and has the responsibility to refuse any refund where there has been an abuse of our return policy. ABLE reserves the right to charge a 20% restocking fee for products. All refunds are handled at the discretion of ABLE Family, LLCs’ management. For our ABLE 40 product and other bundled products, we do not take partial returns. Please note that standard refunds will not include any shipping fees incurred by the customer. In the event of a Company error or the receipt of damaged goods, please email ABLE support for more information (support@able.family).
SHIPPING POLICY
All orders ship during regular business hours. When choosing your shipping method please be advised of the following:
Orders placed after 2PM EST ship the next business day.
Expedited shipments must be placed by 10AM EST for same day processing.
USA PO Boxes and/or Military APO/FPO Addresses must select USPS. Customers will be charged $9.95 at time of order, if the actual costs exceed $9.95 the difference will be charged to the customer’s card.
We currently ship to the Continental USA, Hawaii, & Alaska.
Flat Rate orders ship via UPS, FedEx or USPS based on ABLE’s discretion. Delivery timeframe is 1-7 business days from ship date. Ship dates are Monday thru Friday.
UPS or FedEx 2 Day orders deliver in 2 business days after ship date Monday thru Friday.
Standard Overnight (Continental USA only). Delivers next business day after ship date by 3 pm Monday thru Friday.
INTERNATIONAL ORDERS
We appreciate your interest in ABLE’s supplements and programs. Unfortunately, we are unable to ship our products outside of the United States. We apologize for the current disappointment!
Any of our current eBooks and future eBooks are available to international customers, including our ABLE 40 ebook.
Website Disclaimer
This website is not designed to, and does not, provide medical advice. All content (“Content”), including text, graphics, images, and information available on or through this website are for general informational purposes only.
The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay in seeking it, because something you have read on the website. Never rely on information on this website in place of seeking professional medical advice.
The owner of this website is not responsible or liable for any advice, course of treatment, diagnosis, or any other information, services, or any other information, services, or products that you obtain through this site. You are encouraged to confer with your doctor with regard to information contained on or through this website. After reading articles or other content from this website, you are encouraged to review the information carefully with your professional healthcare provider.
Supplement Disclaimer
*These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. Information on this site is provided for informational purposes only, it is not meant to substitute medical advice provided by your physician or any other medical professional. You should not use the information contained on this site for diagnosing or treating a health problem, disease, or prescribing any medication. Please read product label before use. Best results are only achieved when combined with diet and exercise program. Results not typical for any or all claims.
ABLE 40 Disclaimer
This ABLE 40 weight loss plan is not intended to provide medical advice. Results may vary: Causes for being overweight or obese vary from person to person. Whether genetic or environmental, it should be noted that food intake, rates of metabolism and levels of exercise and physical exertion vary from person to person. This means weight loss results will also vary from person to person. No individual result should be seen as typical.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. The information, including but not limited to, text, graphics, images and other material, contained in this ABLE 40 weight loss plan is for educational purposes only. The content is not intended in any way as a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment. and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read in this ABLE 40 weight loss plan manual or in any other material (website, blogs, vlogs, newsletters, social media, etc.) presented by ABLE Family, LLC.
Additional Terms
Additional terms relating to certain Products (such as prices, methods of payment, our policies with respect to returns, refunds, and cancellations and/or exchanges) will be posted on any of the Sites’ on the pages describing the Products.
